Discovery Consultation
We map your firm's accepted case criteria, venue coverage, docket capacity, and intake hours before a single claimant is screened.
Intake Operations
How a claimant becomes an accepted case.
Justice In Search operates a six-stage qualification pipeline. Each stage is staffed, scripted to your firm's acceptance criteria, and recorded — so what reaches your intake desk is a case evaluation, not a contact record.
The Pipeline
Six stages. No claimant skips one.
Stages run in sequence. A claimant that fails any stage is never released to your firm.
01 02 Criteria Configuration
Your acceptance rules are written into our screening scripts — injury type, treatment status, statute window, and representation checks.
03 Fraud & Duplicate Screening
Every inbound claimant record is scanned for duplication, automated submissions, and invalid contact data before reaching a specialist.
04 Intake Specialist Qualification
Licensed-process intake specialists conduct a structured interview and record the claimant's account against your qualification matrix.
05 Identity Verification
Claimant identity and contact records are verified against independent data sources so your team never opens a file on a phantom claimant.
06 Live Patch-Through & Case Routing
Qualified claimants are introduced live to your intake desk or routed into your case management system with the full intake record attached.
What You Receive
Every routed case arrives complete.
Your intake team opens a file with the qualification record already attached — nothing to re-ask, nothing to re-verify.
- Full structured intake transcript for every claimant
- Identity and contact verification results
- Injury, treatment, and timeline detail against your matrix
- Recorded consent and disclosure documentation
- Venue and statute-window eligibility confirmation
- Representation-status check completed at intake
Common Questions
Operational questions, answered.
Activate Intake
Ready to configure your intake criteria?
A discovery consultation maps your acceptance rules, venue coverage, and docket capacity before any claimant is screened.