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Operational Standards

Why litigation teams route intake to us.

Firms do not select Justice In Search for volume. They select us because every claimant record that reaches their intake desk has already been screened, verified, and documented against criteria their own team wrote.

  • 0+

    Claimant intakes completed

  • $0M+

    Settlement value supported

  • 0

    States covered nationwide

  • 0%

    Live introduction connect rate

Our Standards

Six commitments we operate against.

Accepted Case Model

You are accountable only for claimants that meet the criteria your firm defined. Records outside those criteria are replaced under a written policy.

Intake Verification

Identity, contact, and injury detail are independently verified before a claimant record is released to your firm.

Firm-Specific Operations

Screening scripts, routing rules, and hours of operation are configured per firm — never a shared, generic intake queue.

Encrypted Case Handling

Claimant data is handled under HIPAA-aligned controls with end-to-end encryption across every intake and delivery channel.

Compliance-First Operations

Every intake touchpoint follows ABA and TCPA standards, with recorded consent and a retained audit trail for each claimant record.

Litigation Support Integration

Intake records route directly into the case management platforms your litigation team already operates on, with no rekeying.

The Difference

Intake infrastructure vs. contact records.

The distinction shows up in the first ten minutes your intake team spends on a file.

Comparison of Justice In Search intake infrastructure against generic contact record providers
Operational pointJustice In SearchGeneric providers
Qualification standardScreened against your written acceptance criteriaGeneric contact record with minimal screening
Identity verificationIndependently verified before releaseSelf-reported, unverified contact details
Introduction methodLive patch-through to your intake deskBatched list delivered hours or days later
Records outside criteriaReplaced under a written policyDisputed case by case, if at all
Data handlingHIPAA-aligned controls, end-to-end encryptionShared spreadsheets and unsecured transfer
Workflow ownershipScripts and routing configured per firmOne shared queue across many buyers
  • ABA Compliant
  • HIPAA Compliant
  • TCPA Compliant
  • Identity Verified
  • End-to-End Encrypted
  • Written Replacement Policy
Next Step

Hold us to the standard you set.

Define your acceptance criteria and replacement terms in writing. We operate against them from the first claimant forward.